Shipping policy

Local Delivery

  • Get free delivery on orders of $79 or more. Otherwise, a $7.99 delivery fee applies.
  • Our same-day delivery covers Toronto and surrounding areas. Orders will be delivered to the building lobby only.
  • Place your order before 3 PM to receive it on the same day from 6pm to 11pm (excluding holidays and extreme weather).
Toronto

M3H, M3M, M4B, M4C, M4E, M4G, M4H, M4J, M4K, M4L, M4M, M4N, M4P, M4R, M4S, M4T, M4V, M4W, M4X, M4Y, M5A, M5B, M5C, M5E, M5G, M5H, M5J, M5K, M5L, M5M, M5N, M5P, M5R, M5S, M5T, M5V, M5W, M5X, M6A, M6B, M6C, M6E, M6G, M6H, M6J, M6K, M6L, M6M, M6N, M6P, M6R, M6S, M7A, M7Y, M9N, M9P
North York

M1L, M1R, M2H, M2J, M2K, M2L, M2M, M2N, M2P, M2R, M3A, M3B, M3C, M3H, M3J, M3K, M3L, M3M, M3N, M4A, M4B, M4G, M4N, M4P, M4R, M5M, M5N, M6A, M6B, M6E, M6L, M6M, M9N
Scarborough M1B, M1C, M1E, M1G, M1H, M1J, M1K, M1L, M1M, M1N, M1P, M1R, M1S, M1T, M1V, M1W, M1X, M4A, M4B, M4C, M4E
Markham

L3P, L3R, L3S, L6B, L6C, L6E, L6G
Richmond Hill

L3T, L4B, L4C, L4E, L4S
Etobicoke M8V, M8W, M8X, M8Y, M8Z, M9A, M9B, M9C, M9P, M9R
Mississauga L4W, L4X, L4Y, L4Z, L5A, L5B, L5C, L5E, L5G, L5H, L5J, L5K, L5L, L5M, L5N, L5R, L5V
Oakville

L6H, L6J, L6K, L6L, L6M
Aurora L4G
Newmarket L3X, L3Y
Stouffville L4A
Thornhill

L3T, L4J
Vaughan

L6A, L4L, L4H
East York

M3C, M4A, M4B, M4C, M4G, M4H, M4J, M4K, M4W
York

M5P, M6B, M6C, M6E, M6M, M6N, M6S, M9N

Please note:

  • If incorrect delivery information is provided during purchase and results in a failed delivery, additional charges may apply.
  • Bulk orders and oversized items may not be eligible for same-day delivery and will be delivered the next day.

Carrier Shipment

Carrier Shipment hours are Monday to Friday, 9 AM to 5 PM EST. Orders are not processed on public holidays or weekends. Most orders are shipped the same business day, but additional time may be required for verification or during peak seasons.

Ontario

Free Shipping on $79+

1-3 Business Days
Quebec

Free Shipping on $79+

1-3 Business Days
Other Provinces

30% Shipping Subsidy

3-7 Business Days

Please note:

  • Oversized items, cat litter orders, and deliveries to remote areas may incur extra fees.
  • Orders over $200 require a signature for security.
  • Ensure accurate shipping information at checkout to avoid failed deliveries and additional charges.